Shipping Policy

1. Shipping Within India

Shrini Water Purifiers currently offers shipping within India, subject to product availability and courier serviceability for the customer's delivery location.

2. Delivery Timeline

Delivery timelines are estimates and may vary depending on the product, destination, courier service and other logistical circumstances.

3. Product Availability and Courier Serviceability

Delivery depends on the availability of the ordered product and whether the customer's location is serviceable by our courier or logistics partners.

If a particular location is not serviceable, Shrini Water Purifiers may contact the customer to discuss an alternative delivery arrangement.

4. Delivery Delays

Delivery may be delayed due to circumstances beyond our reasonable control, including:

• Public holidays
• Severe weather conditions
• Transportation disruptions
• Courier or logistics delays
• Regional restrictions
• Product availability
• Unexpected operational circumstances
• Other force majeure events

5. Incorrect Delivery Address

Customers are responsible for providing a complete and accurate delivery address at the time of placing an order.

This may include:

• Customer name
• House or building number
• Street and locality
• City
• State
• PIN code
• Valid contact number

Shrini Water Purifiers shall not be responsible for delivery delays, failed delivery or additional delivery attempts caused by incorrect, incomplete or outdated information provided by the customer.

6. Failed Delivery and Redelivery

If delivery cannot be completed because the customer is unavailable, the address is incorrect, the customer refuses delivery, or the courier is unable to reach the destination, the courier may attempt redelivery or return the shipment.

Additional redelivery arrangements or charges, where applicable, may be communicated to the customer.

7. Delivery Acknowledgement and ID Requirements

The customer or an authorised recipient may be required to acknowledge receipt of the product at the time of delivery.

Depending on the courier or product requirements, the recipient may be required to provide identification or other information for delivery verification.

8. Installation Scheduling

Product delivery and installation are separate processes unless specifically stated otherwise at the time of purchase.

Where installation is included or purchased separately, installation will be scheduled based on technician availability, customer location, product availability and serviceability.